We want to assure you more than ever of counselling availability at Fertile Ground during COVID-19 management and the important role it has to play.

Counselling will be delivered either by phone or via online options such as Skype or Zoom. These options are not new to counselling environments as they are already utilised in order to create greater access for those unable to attend in person for reasons such as childcare, residing in a remote area or wanting access to a practitioner with specialist knowledge not available in your local area.

Our FGHG counsellors, Suzanne Hurley and Rhea Dempsey have many years of experience in telephone counselling and are passionate about its effectiveness. COVID-19 is anxiety provoking and a source of great frustration if planning on or working towards a pregnancy, once pregnant or if needing essential medical care.

Talking with a counsellor about your concerns and accessing emotional management strategies can be very grounding and reassuring so that you are more in control of your thoughts and overwhelm. Please heed the warning signs such as eating or sleeping less, feelings of panic or worry that won’t go away, increase in anger and frustration, catastrophic thinking and overwhelm and do not delay in talking it through.

Protect yourself by getting the support you need rather than suffering alone. As well as remote counselling sessions we are also providing 30 minute naturopathic or Chinese medicine consultations specifically for immune support over the phone, skype or online. Book here for support.

We look forward to being there for you when you most need us.

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Are we open during stage 4 lockdown?

  • Telehealth is available – this means your naturopathic, counselling, Chinese Herbal Medicine and birth preparation/debriefing appointments remain available via telehealth – book below.
  • Prescription naturopathic medicines are available – we are posting daily. Collections available ONLY to those of you who live within a 5km radius to our clinic. We will pass your order out the door to you for contactless pickup between 11am-1pm Monday – Saturday unless otherwise arranged with you.
  • Remedial Massage is not available for the remainder of stage 4 lockdown
  • In person Acupuncture and Osteopathic appointments are ONLY AVAILABLE to people who qualify. If you have an upcoming appointment for Acupuncture or Osteopathy your practitioner will be in contact with you to discuss if you qualify. If you are a new patient seeking help please follow the DHHS guidelines:
 
To avoid doubt, the DHHS provides further guidelines for permitted care as: 
  • to avoid a requirement for specialist input / review 
  • to avoid a hospital admission or emergency department presentation.

If you do not meet the above criteria, we cannot see you for in-person appointments for the remainder of the Stage 4 lockdown.

We understand how valuable your sessions are, and we are aware that this will be very difficult for some patients.  In the current health crisis that has swept our state, we must all act accordingly to minimise potential risk. 
 

Thank you for your patience, kindness and support for us as we manoeuver around this constantly changing situation.

Call our usual number – 03 9419 9988 for assistance.

We will keep this notification updated with any changes as they occur.

Remember – please do not enter our clinic at all, unless you’re here for the in person consult that you qualify for.

Referral Required

All patients will need to have on hand a GP or medical specialist referral to be able to access in person Acupuncture & Osteopathy at Fertile Ground Health Group during Stage 4 Lockdown.

Remedial Massage is no longer available.

Naturopathic consults via telehealth and posted prescription medicines remain available.

We will keep this notification updated with any changes as they occur. Thank you for your understanding, patience and support.