Is there a waiting list? How soon can I get an appointment?

We have almost 20 practitioners across various modalities, enabling us to meet your needs as quickly as possible. However, we are a busy clinic and encourage you to call and make an appointment as soon as possible. We will usually be able to accommodate you with an appointment within 2 weeks of calling. Please note that after-hours appointments are in high demand and may incur a longer waiting period for an appointment.

If you require a specific time, for example, outside of normal working hours, we recommend that you keep your appointments booked well ahead to ensure your most convenient time is always available. Speak with our receptionists when you call to make your appointment.

Who do you treat?

We treat a range of conditions affecting both men and women. In preparing you for a healthy pregnancy we need to look at all aspects of your and, wherever possible, your partner’s health. This may include addressing factors affecting your general health as well as specifically treating any known or undiagnosed fertility issues. Of course, you don’t have to be trying to conceive or pregnant to benefit from the expertise of any of our highly experienced practitioners. Improving our patient’s general health is the cornerstone of our practice. Although we place a particular emphasis on fertility, many general health and subclinical factors affect fertility so our practitioners need to be expert general medicine professionals as well.

And we love to build lasting relationships so we can continue to look after you and your family as you grow, change, encounter challenges and generally keep living the best possible life you can.

Here is a fairly comprehensive (though not exhaustive) list of the types of conditions we commonly treat:

  • Digestive problems (e.g. constipation, Irritable Bowel Syndrome, Indigestion, Bloating, Food intolerances etc.)
  • Respiratory problems (e.g. recurrent colds/flu/infections, allergic rhinitis/hayfever, sinus problems etc.)
  • Weight management
  • Fitness and cardiovascular health (e.g. blood pressure problems, metabolic syndrome etc.)
  • Menstrual changes (including perimenopause and menopause)
  • Period pain and PMS
  • Irregular cycles
  • Fertility problems (including PCOS, endometriosis, fibroids, hormonal imbalances, low sperm count and/or poor sperm quality e.g. motility or morphology issues)
  • Pregnancy related conditions (miscarriage prevention, morning sickness, pelvic instability, birth planning, etc.)
  • Musculoskeletal pain or injuries
  • Diabetes including gestational diabetes and blood sugar regulation
  • High cholesterol
  • Osteoporosis and osteopaenia
  • Children’s health care (recurrent infections, sleeping problems, glue ear, eczema, food intolerances etc.)
  • Immune problems (e.g. glandular fever, chronic fatigue syndrome etc.)
  • Auto Immune conditions (Hashimoto’s and other thyroid conditions, ANA’s, etc.)

Who should I see?

You do not need a referral to see a practitioner at FGHG. However, many people receive a word of mouth referral from a friend, their doctor, specialist or midwife. If you don’t have a specific referral to one of our practitioners or to a particular modality we will usually recommend patients start with one of our naturopaths. Our naturopaths will go through your whole health history, assessing your needs in depth and detail. They will make recommendations about lifestyle practices you can implement yourself, at home, to improve your situation and will also make recommendations for your for further testing and treatment, including who else to include in your support team. For patients who are trying to conceive or are pregnant, this will often include a referral to one of our TCM team.

We are often asked “who is the best”. However, we are a highly collaborative practice and actively share information both among practitioners and between modalities to ensure all of our practitioners are the best they can be. All of our practitioners are highly trained and very experienced in their field and we hold regular meetings to share information, research, case studies and explore difficult situations. It is amazing having all these inspired, informed and passionate people working closely together, committed to motivating and educating ourselves, each other and our patients with the most current and well researched information we can get our hands on! We are passionate about all of our patients receiving the best care and working collaboratively both within our own clinic and with your other health care providers. This makes for the safest and best treatment outcomes for you! It also makes this a truly great place to work. You’ll feel it when you walk in the door!

To make your own choice, you can view all of our practitioner profiles here.

What should I bring?

Your diary with dates of recent menstrual cycles; any Western medicine blood test or examination results (if available — if you are clear about them you can just report the results without hardcopy).

How long will my appointment take?

Initial consultations are all one hour for all modalities. This enables time for a comprehensive case history and exploration of your needs. Most subsequent appointments are half an hour with the exception of massage and acupuncture which are always one hour (you can also request a 90 minute massage). The Melbourne Acupuncture Multibed Project offers shorter appointments of 45 minutes. Read more about MAMP here. Longer than standard appointments are available on request.

How often do I have to come for an appointment?

This depends upon the problem being treated. Acupuncture treatments require regular appointments, usually at least once per week. Herbal appointments are less frequent, although the initial one or two appointments may also be one or two weeks apart to check on initial responses to the herbs. Herbal appointments for gynaecological conditions are usually about 4 to 6 weeks apart.

How do I pay?

Charges are settled on the day of appointment. We accept cash and eftpos payments, but not American Express, Diners Club or personal cheques. HICAPS is available for private health insurance claiming.

Can I get a health fund rebate?

All of our practitioners have provider numbers and depending on your level of cover you are able to claim consultations at the time of your appointment through HICAPS. If your health fund does not participate in HICAPS we can provide you with a receipt for in person claiming. We cannot estimate the type of refund you will get as it is dependent on the type and level of cover you have. A quick call to your health insurance provider will give you the answer.

Are Medicare rebates available?

Medicare rebates are available for suitable candidates for Osteopathy appointments. Patients require a referral from their GP to be eligible for Medicare rebates.